General Terms, Returns & Warranties
RETURN & WARRANTY POLICY: Returns are accepted on domestic sales only, within 30 days of the purchase date, all sales are final after 30 days. Returns are not accepted on the following: discounted orders, custom size orders, special color orders, Armor Tiles, Armor Mats or Renew It Coating. Customer is responsible for shipping all products back to our central warehouse located at 1260 North Ave, Plainfield NJ 07062 . Please send email with tracking numbers, quantity and description of items being returned for verification of return. Kits must be returned in their entirety, individual items of kits are not returnable. All items must be unopened and in original packaging and in original condition. Returns will only be accepted if the items are unopened and in the original packaging. Customer is responsible for final fit and proper application of all products. Please double check your order to ensure accuracy and compliance with any applicable codes before completing the checkout process. Upon receiving your order please check all items for accuracy before starting the installation. Customers are responsible for any and all freight charges on all returned or refused orders and a 25% restocking fee billed to your credit card on file. Once ArmorGarage has received a return, you will receive a credit on your credit card minus any freight charges incurred by us to ship you the product plus the 25% re-stocking fee. We recommend you insure any returned items against loss or damages. ArmorGarage is not liable for any lost or damaged items being returned.
If any items delivered to you have obvious signs of damage, please refuse the shipment or If you have received an item that is not what you ordered Email us at: support@armorgarage.com and we will arrange to have a replacement sent asap. If you've accepted a delivery that had concealed damage please email us asap and we will send a replacement out asap plus a call tag for the return of the damaged goods.
WARRANTIES
ArmorGarage stands behind every product we sell 100% providing customer has installed product properly per product instructions and for it's intended use. ArmorGarage does not imply compliance with any local or state building codes, it is the sole responsibility of the customer if required to review our product specifications and determine the suitability of our product for your intended purpose, type of flooring, local and or state code requirements. No warranty is expressed or implied as to the results you will obtain from the use of our products. ArmorGarage guarantee and sole liability shall be for the replacement or repair of any defective product or part of a product. Shipping costs are not covered under any of the product guarantees and customer agrees to pay for shipping on any and all replacement product. ArmorGarage shall not be liable for any incidental or consequential damages under any circumstances. Any and all disputes shall be settled in superior court of law in Miami/Dade county in the state of Florida. Delivery acceptance of product shall constitute acceptance of these terms and shall supersede any language contained within company purchase orders. ArmorGarage may at it's option request photos and or a sample of any failed product.
You agree to all the terms stated above when placing your order. All disputes will be settled in Superior Court of Miami/Dade County Florida.